Enhancing the Modern Hotel Experience: The Importance of GRMS Integration with EV Charging Stations and Smart Hotel Solutions

The hospitality industry is evolving, driven by the demand for seamless, personalized guest experiences and operational efficiency. As technology continues to transform the sector, the integration of Guest Room Management Systems (GRMS) with other smart hotel solutions – such as EV charging stations, Property Management Systems (PMS), Energy Management Systems (EMS), Building Management Systems (BMS), Smart TVs, and Access Control Systems – is becoming increasingly essential.

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Incorporating these solutions into a cohesive system not only enhances the guest experience but also improves hotel operations, sustainability, and cost-efficiency. Each system excels in the solutions they provide – integrated together, they become a unified force that drives stronger results. In first part of this blog, we will explore the benefits of integrating the EV charging in the hospitality.

Seamless Guest Experience with EV Charging Stations and GRMS

As electric vehicles become more common, hotels that offer EV charging stations are catering to the needs of eco-conscious travellers. Robotina’s RDC chargers, when integrated with GRMS, allow guests to access EV charging stations with the same digital key or card they use to enter their rooms. This seamless integration simplifies the process for guests, ensuring they can easily charge their vehicles without additional hassle.

Moreover, payment systems for EV charging can be integrated into the hotel’s overall PMS and billing systems, allowing for a smooth payment process either through the guest’s room account or via a credit card, especially if extended to external visitors. This added convenience can enhance guest satisfaction and loyalty while also opening new revenue streams for the hotel.

RDC Chargers by Robotina

Not all charging stations are the same, and most of them only allow one thing: charging an electric vehicle. Charging electric vehicles without optimization causes serious problems for the electric grid and dramatically increases charging costs.
Key advantages of the RDC charging station, which is fully integrated into the HIQ system:
• several charging stations with limitation of available energy
• optimization of the consumption of the integrated solar power plant
• the best user experience (access with the same room key, other payment options available)
• additional service as a source of income or increasing guest satisfaction
• the possibility of integration with the hotel information system
• optimization of energy consumption.

Guest Satisfaction: Integration with PMS

PMS integration simplifies the check-in and check-out process by linking all guest services, including EV charging, directly to the guest’s room number. When guests charge their electric vehicles, the charges are automatically added to their room bill or handled via their preferred payment method, such as a credit card. This not only increases guest satisfaction by streamlining processes and improving convenience but also creates operational efficiencies, allowing hotel staff to focus on other aspects of guest service while ensuring smooth and timely payment processes.

Ad Hoc Charging: Unlocking New Revenue Streams for Hotels

‍Remea provides a tailored EV charging billing solution that makes it easier for businesses, including hotels, to offer charging services to their customers. The platform simplifies the entire process, from charging to billing, making it easier for businesses to monetize their EV charging stations and provides detailed reports for business owners on their earnings. The “scan QR and charge” web-based application (no download or account needed) creates seamless charging experience and supports various payment methods.  

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The ad hoc charging feature is ideal for hotels that, in addition to the guests, wish to attract and provide the EV charging to the external users.
By integrating EV charging stations with other smart solutions, hotels can offer an exceptional and seamless experience to their guests while attracting additional customers and boosting profitability.

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Find out more about the benefits of smart hospitality system integrations in the second part.

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